Join our team as a Community Service Program Officer, where you’ll play a pivotal role in Vermont’s Family Supportive Housing (FSH) Program. This program is delivered through community partners across all AHS districts in Vermont. As a Program Officer, you’ll oversee program operations, provide training, offer technical assistance, and ensure effective monitoring and reporting for 11+ community organizations dedicated to housing navigation and retention services for Vermont families. You’ll be part of a dynamic team committed to ending homelessness in Vermont through collaboration with community-based service providers and coalitions.
Primary responsibilities include, but are not limited to:
- Training: Develop and deliver training for FSH providers on the FSH program aligning with the program model and policies.
- Technical Assistance: Identify needs and provide technical assistance to FSH provider agencies to enhance program design and effectiveness.
- Monitoring: Conducting regular programmatic monitoring, including desktop reviews and comprehensive onsite evaluations.
- Reporting: Compile programmatic data and create statewide reports, sharing statewide aggregated information on program performance.
You Bring:
- A strong commitment to housing first principles, trauma-informed care, multi-generational holistic family approaches, and strengths-based relationships.
- Familiarity with housing and homeless systems of care, holistic family services, evidence-based and emerging practices in human services and housing, and federal regulations (HUD/Medicaid).
- Experience in the coordination and delivery of training and technical assistance to support best practice.
- Ability to work collaboratively, build organizational capacity, and engage in joint problem-solving. Excellent communication skills to ensure accountability and foster relationships with program leaders and direct service staff.
- Experience with monitoring and/or quality assurance processes.
What we offer
- A supportive, passionate team.
- Hybrid work schedule of 3 days in Waterbury/in the field and 2 remote. (This is the current schedule and subject to change)
- 12 paid holidays, plus sick and vacation time.
- Excellent, health, dental, and vision insurance for employees and their families.
- Retirement plans, including a pension.
- Parental leave for all new parents, including adoptions.
- Working with a staff who is dedicated to supporting children and families, including your own.
he State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.
