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Working Fields
Location: Remote, Windsor County,

Want to work for your community with a team that cares as much as you do?

Working Fields is seeking an Account Manager to drive our growth and impact in the Upper Valley region of Vermont and New Hampshire (Windsor, Grafton, and Sullivan counties); we are also hiring for New Hampshire’s Seacoast region. We invite applications from individuals who share our commitment to second chances and social justice.

Working Fields Account Managers are ambassadors for our mission: improving the lives of individuals through employment opportunities and peer support. They are creative problem solvers who thrive on client collaboration and empathetic leaders who provide ongoing support to our associates. Office location will be determined in partnership with the new hire; some remote work is possible. 3-5 years of experience in recruiting, account management or relevant field preferred.

Responsibilities:

  • Recruit, evaluate, and hire associates for placement. Match associates with high-fit jobs and peer coaches, considering skills, interests, and stability.
  • Provide excellent service to clients (employers) by identifying and filling open positions, as well as supporting successful placements.
  • Build and maintain relationships with referring agencies and community partners in the region.
  • Interface between the client, associate, and peer coach to ensure that expectations are met and exceeded for all parties.
  • Maintain accurate records in our applicant tracking and CRM system.

Compensation:

  • This is a full-time, salaried position with the pay expected to start at $50,000. Additional compensation includes commissions and a comprehensive benefits package.

About us:

New to Working Fields? We are a mission-driven staffing agency that meets people where they’re at. Our peer support model is designed to help communities overcome systemic barriers to employment – such as transportation, convictions, or substance use disorder – and enable employers to hire a from greater pool of potential employees.

Saint Michael's College
Location: Chittenden County,

The Public Safety/Fire & Rescue Departments at Saint Michael’s College are inviting applications for a Full-Time Dispatch Switchboard Operator to dispatch radio calls and operate the College switchboard. The successful candidate will be responsible for answering all incoming calls and directing calls to the appropriate party quickly, accurately, and professionally. This role receives all emergency calls for SMC campus and the surrounding community. Dispatch, switchboard, emergency services experience desirable, but we will provide training for a motivated and dependable person with demonstrated aptitude. 

 

For the full job description, click here. 

 

This position will work 40 hours a week in 8 hour shifts, with a focus on evening shifts, but with the flexibility to work regular hours, as well as weekend and holiday times. 

 

Benefits include health, dental, vision, employer-paid life and disability insurance, voluntary life, critical illness and accident insurance options, parental leave, flexible spending accounts (healthcare and dependent care), 401(k), generous paid time off, paid holidays, employee and dependent tuition benefits, employee assistance program, well-being programs and opportunities, discounted gym membership, paid volunteer time, use of the athletic facilities and the library, and countless opportunities to attend presentations, lectures, and other campus activities.   

 

Requirements: 

 

Applicants must have the following: 

 

  • High school diploma or equivalent 
  • Prior working experience preferred; dispatch/switchboard/emergency services experience desirable 
  • Must be able to multi-task and prioritize emergency calls, alarms, calls for service and college switchboard calls efficiently, and be able to deal tactfully and calmly with a wide variety of callers 
  • Ability to document calls and activities, provide information and services, and appropriately represent the College 
  • Must be able to work flexible hours as this is a 24/7 operation 

 

An offer of employment will be contingent upon the successful completion of a background check.
 

Application Instructions: 

Please be prepared to attach the following documents after clicking on Apply Now button: 

 

  • Resume 
  • Cover letter including a statement about contributions you could make toward helping Saint Michael’s College become a more culturally responsive and inclusive community and how your skills and experiences would contribute to diversity, equity, and inclusion efforts on campus 

 

Review of applications will begin October 14, 2022 and continue until the position is filled. 

Ben & Jerry's
Location: Chittenden County,

About The Role:

Working with the Global Head of Consumer Insights to drive consumer insights into action, this role is responsible for analytics across digital and social channels and partnering cross-functionally to influence key growth pillars for Ben & Jerry’s. The role will work with the broader CMI & Marketing teams on brand health and innovation opportunities, and the Digital Marketing team to optimize the brand’s digital measurement strategy and impact. The role will cover the U.S. and global markets.

What You’ll Do & Who You Are

Consumer Insights

  • Identify and analyze consumer trends including behaviors, perceptions & associations, and triggers & barriers of potential new ingredients/products and brand activations.
  • Conduct category research to inform the brand and make actionable recommendations regarding new trends, audience segments, and potential partnerships.
  • Monitor and report on consumer feedback of NPDs and new product campaigns.
  • Monitor and report on the brand’s digital share of voice and share of engagement on top social media platforms.
  • Work with the broader CMI and Consumer Services teams to provide the brand with holistic views of brand health, fans and markets.
  • Work with CMI and other cross-functional teams on functionality and visualization of our Growth Roadmap.

INTEGRATED MARKETING MEASUREMENT

  • Coordinate Integrated Marketing’s digital measurement strategy, continued data strategy, and work with stakeholders to apply learnings and optimize brand activations.
  • Analyze cross-channel media performance and test & refine digital activation strategies to maximize ROI.
  • Be a liaison between marketing teams and the broader CMI team.
  • Ensure the brand is quickly & accurately connected to fans during campaign activations and product launches.
  • Work with external partners (360i, Adobe, Google, Merkle, etc.) to ensure the brand is setup for success for a digital future without traditional cookies.

OMNI-CHANNEL ECOSYSTEM

  • Work closely with the Digital & Technology Steering Committee to implement Unilever’s ‘United’ and the ‘Global Insights Platform’.
  • Work with the Retail team to continually improve POS data strategy and provide actionable insights & recommendations.
  • Work with stakeholders to develop a global data strategy and digital ecosystem.

INFLUENCER IDENTIFICATION & VALIDATION

  • Work with internal stakeholders to identify top opinion leaders in specific spaces.
  • Identify top trendsetters, educators, and engagers connected with an audience.
  • Develop and maintain measurement strategy to evaluate top brand influencers.
  • Think differently, push beyond the norm, uncover thinking that can motivate the brand to new personal bests by blazing new trails and continually exploring ways to connect the brand to understand fans better and faster than ever before.
  • Exhibit commitment to the brand’s social mission and help lead Marketing and CMI’s contribution to delivering all three elements of Ben & Jerry’s three-part mission statement.
  • Have a strong commitment to our fans (love them more than they love us), the fun of ice cream, and working on an activist brand

What You’ll Need To Succeed:

  • 3-4 years of experience in an analytical role related to social and digital analytics, and providing insights and recommendations based on analysis
  • Strong data storytelling and communication skills
  • Experience with data visualization tools and dashboard building
  • Passion for the digital world and implications for business – an understanding of the social media landscape (organic & paid) and influencer marketing
  • Experience with key facets of digital analytics:
    • SQL, DataStudio, PowerBi,
    • Analytical tools, data modeling, query building, and storytelling
    • Social analytics and/or NLP tools (Brandwatch, Crimson Hexagon, etc.)
    • Data infrastructure principles and solutions
    • Content management systems and principles
    • Understanding of website analysis and optimization principles
  • Bachelor’s Degree or equivalent level of experience
  • Proficiency in Excel and PowerPoint
  • Clear understanding of digital media standards/best practices
  • Experience writing briefs to answer business questions and working with cross-functional teams
Ben & Jerry's
Location: Chittenden County, Remote,

Background & Purpose of the Job

Ben & Jerry’s:

Ben & Jerry’s Homemade Inc., started in 1978 in a renovated gas station in Burlington, Vermont, USA, founded by childhood friends and dedicated activists Ben Cohen and Jerry Greenfield. In 2000 Ben & Jerry’s became a wholly owned subsidiary of Unilever with the remainder of an independent Board of Directors to provide leadership focused on preserving and expanding Ben & Jerry’s social mission, brand integrity, and product quality.

Ben & Jerry’s has an inspiring ambition. We aim to be Unilever’s next billion € brand and are expanding rapidly in Europe and in new markets in Asia and Latin America. This translates into a high-paced growth environment married with our uncompromising grassroots and activist spirit. That is how we remain a true purpose-led organization with a connected 3-part mission that are reflected in our KPI’s:

Social mission: We initiate innovative ways to improve the quality of life locally, nationally, and internationally specifically on Climate Justice and Social Justice, Racial Justice, and Economic Justice
Product mission: We make and distribute the finest quality natural ice cream and euphoric concoctions
Economic mission: We operate our Company for sustainable, Profitable financial growth

Who You Are & What You’ll Do

Summary

The primary role of the Senior Web Developer is to support and evolve the Ben & Jerry’s global website ecosystem. You will work closely with other Ben & Jerry’s and agency developers to design, develop and maintain consumer facing web sites and integrations across a large global footprint. You will work with a cross functional team of U.S. based Ben & Jerry’s staff to develop and execute progressive, innovative, and strategic winning campaigns that support progressive social change.

Translates design artifacts (wireframes, mockups, prototypes) into mobile-first experiences optimized for a full range of modern devices using HTML, CSS and JavaScript
Monitors and research emerging technologies, consumer behavior and site analytics to inform innovation opportunities
Collaborates with other developers and agencies/vendors on projects or integration with other platforms
Collaborates with other functional areas of the business (Marketing, Activism) to translate business objectives and initiatives into technical solutions
Interfaces with broader IT team to ensure proper alignment with enterprise platforms
Ensures user interface design and development adheres to best practices for user experience (UX) patterns, core web vitals, SEO accessibility, security and consumer data regulations

What You’ll Need To Succeed

Bachelor’s Degree in Information Technology or equivalent level of experience
3-5 years’ experience developing responsive, web-based applications
Proficiency in HTML5, CSS, and JavaScript
Passion for exploring new technologies
Strong analytical, organization and communication skills
Experience with dynamic page development using scripting languages like JSP, PHP
Experience with content management systems and principles
Experience with mobile-first design/development strategies
Experience working with a team in a continuous integration environment
Experience with Java application development: IDE, frameworks, version control, runtime, etc.
Experience with cloud infrastructure principles and solutions
Experience with core web vitals/site speed optimization
Experience with global/multilingual site development strategies
Familiarity with web accessibility standards/best practices
Familiarity with web analytics platforms, tag management platforms and associated technologies
Working knowledge of information architecture, interaction design, and user centric design principles
Strong consultation, interpersonal and influencing skills

Ben & Jerry's
Location: Chittenden County,

Ben & Jerry’s:

Ben & Jerry’s Homemade Inc., started in 1978 in a renovated gas station in Burlington, Vermont, USA, founded by childhood friends and dedicated activists Ben Cohen and Jerry Greenfield. In 2000 Ben & Jerry’s became a wholly-owned subsidiary of Unilever with the remainder of an independent Board of Directors to provide leadership focused on preserving and expanding Ben & Jerry’s social mission, brand integrity, and product quality.

Ben & Jerry’s has an inspiring ambition. We are expanding rapidly in Europe and in new markets in Asia and Latin America. This translates into a high-paced growth environment married without uncompromising grassroots and activist spirit. That is how we remain a true purpose-led organization with a connected 3-part mission that are reflected in our KPI’s:

Social mission: We initiate innovative ways to improve the quality of life locally, nationally and internationally specifically on Climate Justice and Social Justice, Racial Justice, and Economic Justice

Product mission: We make and distribute the finest quality natural ice cream and euphoric concoctions

Economic mission: We operate our Company for sustainable, Profitable financial growth

About the Role

This position will strategically manage, develop and execute media public relations and strategic media programs primarily focused on the US while supporting Canada and global PR needs in order to drive brand awareness and engagement with media and digital media of our core values, products and campaigns.

Given Ben & Jerry’s unique position as a values and mission led business, the ability to build excellent relationships within the media is an essential part of our PR and earned media strategy. We are looking for people who can ultimately leverage the marketing excellence, operational effectiveness – while progressing the 3 part mission, history of authentic values led activations, and community of connectivity within Ben & Jerry’s. Having the right energy and attitude to connect our unique brand and structure as part of the larger Unilever business will be critical for success.

What you’ll do

Establish and support the Public Relations and earned media strategy, new products launches and Social Mission and activism campaigns. Support the dynamic and evolving integrated marketing activities and social media events model by combining traditional PR with content marketing, social media and search activities; transforming static news into conversations both with media as well as supporting those speaking directly to Ben & Jerry’s target audience online.

  • Manages, plans and oversees PR execution of multi-faceted programs, new ice cream and Non-Dairy innovations, dough chunks, and other product launches, marketing campaigns and social mission endeavors.
  • Partner with and support the Activism and Integrated Marketing teams to develop communications strategies to drive impact on the social movements Ben & Jerry’s supports. This can include developing key messaging, communications hierarchy, and proactive and reactive plans specific to activism campaigns.
  • Manages PR Department annual operational budget, incoming invoices, Purchase Orders and expenses. Serve as department liaison with Finance Department to track budget.
  • Establishes working relationship between the Company and its official PR agency of record and supporting partners.
  • Create ways of working for public relations/communications to better support integrated marketing and improve synergies around campaigns, content, events and activities.
  • Supports national company events as necessary in the field working with internal team and agencies to bring Ben & Jerry’s experiential to fans
  • Works to develop story ideas for new initiatives, and new product lines, as well as general consumer interest stories that support the B&J’s brand while re-purposing of stories and content in order to produce creative & authentic storytelling opportunities to our fans.
  • Brainstorms and executes grassroots and guerilla quick turn opportunities when they present themselves.
  • Builds relationships with internal and external audiences including but not limited to media, franchisees, key partners, influencers and necessary internal and external contacts.
  • Support Retail Operations to create and set PR goals specifically to enhance local and regional franchise public relations. PR goals include media relations and possible event management.
  • Manages press relations including such activities as preparation of news releases and feature articles, as well as the coordination and arrangement of interviews between company executives and content area experts for online, press, radio, and television coverage.
  • Oversee the development and implementation of special projects that relate to Public Relations and brand awareness of Ben & Jerry’s.
  • Work cross functionally and globally to create repeatable models that are scalable.
  • Assist in management and negotiation of contract terms with outside vendors.

What you’ll need to succeed

  • BA or BS degree in related field
  • Demonstrated high performance, 5+ years of Manager level experience working within a public relations field with hands on experience constructing public relations communications, as well as implementing and executing effective strategies and management of programs.
  • Demonstrated experience working on external communications within an advocacy and/or political campaign seeking policy and/or narrative change is a plus.
  • A team player attitude putting the business in front of individual, while still possessing strong influencing skills are required in order to cultivate relationships across the B&J community.
  • Ability to influence traditional media to shape stories and/or release with key campaign messages.
  • The candidate needs to possess strong public speaking abilities and demonstrate ability to facilitate and preside at presentations.
  • Global business level communication knowledge and experience is beneficial.
  • A passion for pushing boundaries within public relations work in collaboration with others in our community and capability to inspire other disciplines while bringing them along throughout your process.
  • High level organizational and time management skills are required while always maintaining attention to detail through the planning and preparation processes.
  • Established proficiency when working with internal and external partners to create collaborative stakeholder alignment to work across complex global matrix organization.
  • Have demonstrated Manager level crisis communication experience, skills and abilities.
  • Be all in to support the company’s mission, and therefore experience with a values-led, socially responsible company is beneficial.

For office-based, Research & Development, and remote positions, proof of COVID-19 vaccination is required to be eligible for employment. Religious and/or medical accommodations will be considered on a case-by-case basis.

Ben & Jerry's
Location: Washington County,

Ben & Jerry’s

Ben & Jerry’s Homemade Inc., started in 1978 in a renovated gas station in Burlington, Vermont, USA, founded by childhood friends and dedicated activists Ben Cohen and Jerry Greenfield. In 2000 Ben & Jerry’s became a wholly-owned subsidiary of Unilever while maintaining an independent Board of Directors to provide leadership focused on preserving and expanding Ben & Jerry’s social mission, brand integrity, and product quality. Nowadays our products are distributed in 35 countries in supermarkets, grocery stores, convenience stores, franchise Ben & Jerry’s Scoop Shops and other venues.

At Ben & Jerry’s we have an inspiring ambition. We aim to pioneer our ‘linked prosperity business model’ to advance the global movement for social and economic justice while growing our sales to one billion € by 2020. This translates into a high-paced growth environment where we bring our grassroots and activist spirit every day. That is how we remain a true values-led organization with a connected 3-part mission, which you will find reflected in your goals and aspirations:

Social mission: to initiate innovative ways to improve the quality of life locally, nationally and internationally

Product mission: to make and distribute the finest quality all natural and super premium ice-cream and euphoric concoctions

Economic mission: to operate the Company on a sustainable financial basis of profitable growth

Background & Purpose of the Job

The role of the Gift Shop Experience Hospitality Manager is to lead efficient retail and gift shop operations, while showcasing excellent customer service and living the Ben & Jerry’s 3-part mission daily. Their goal is to drive consumer loyalty and staff satisfaction by managing a fun, safe, clean, and high energy environment. The Gift Shop Manager will also support and participate in all other areas of the Hospitality business, including the scoop and tour operations, to provide a seamless overall experience for our guests at the Waterbury Factory. The Gift Shop Experience Hospitality Manager will report to the Hospitality Experience Operations Manager.

Who You Are & What You’ll Do

Essential Functions & Responsibilities:

Supervise and provide direction/communications to the Shop staff, ranging from 20 to 50 employees, with a strong emphasis on ensuring that the appropriate staff is available to service our fluctuating business needs including the additional summer staffing needs

Organize the hiring and orientation of staff. Provide support in preparation for weekly payroll. Conduct in-store training and, with an added emphasis on ergonomics and safety for all work functions

Lead effective operations and communications for the entire department, including store & staff appearance, proper cash handling procedures, customer service, cleanliness, compliance with all safety and operating standards, merchandising and production of waffle cones, novelties, and baked goods

Ensure that all opening and closing procedures are followed and executed

Accountable for all daily and weekly financial reporting requirements including daily sales and deposit reports, daily inventory logs, purchasing, paid out, vault balance, and monthly transfer logs as well as end of month inventory count and financial month closing process

Oversee shop inventory, tracking store sales and inventory levels to ensure proper stock levels. Report financial progress of the store and generation of monthly profit/loss statements

Accountable for maintaining the accuracy of daily cashing in and out of all registers and cashiers, sales to cash reconciliation, and daily sales summary reports for their shift

Update and maintain shop marketing plan with an emphasis on marketing the store in the local community through innovative donations, catering, off premise opportunities, and special event programs

Manage the inventory ordering process which includes ordering, receiving, storage, and logging of all inventory items. Maintain and track all invoices for reporting needs.

Assist in the coordination and staffing of special events

Participate in store planning and development meetings with the General Manager, Store Managers, and attending other company meetings and activities to keep informed about the objectives of the Brand.

Work on special projects as assigned by the Retail Operations team. These may include but are not limited to spreadsheet tracking, presentations at staff meetings and staff memos.

Participate in first aid and emergency response for Hospitality operations, with the ability to serve as the onsite manager for all emergency situations. Actively support company safety goals by ensuring consistent safe work behaviors.

What You’ll Need To Succeed

6+ years’ experience supervising staff in a retail or food service environment

Experience in high volume, fast paced retail environment

Strong accounting/finance skills

Excellent communication, interpersonal and customer service skills

Strong organization, follow-through, and time management skills

Efficient initiative and a detailed focus on the “big picture”

Strong project management skills and problem-solving ability

Experience in handle customer complaints and providing recovery

Ability to handle stressful situations calmly and quickly

Highly professional, patient, energetic, team-oriented individual with a positive “can –do” attitude and a strong commitment to outstanding customer service

Self-motivated, autonomous, proactive, and responsive disposition to anticipate and fulfill customer and staff needs

Additional Information

Physical aspects of the job include: oversize merchandise handling, bulk containers of ice cream, supply orders, general cleaning and maintenance and standing for long periods of time

Flexible work hours including nights, weekends, and holidays

Ben & Jerry's
Location: Washington County,

Ben & Jerry’s

Ben & Jerry’s Homemade Inc., started in 1978 in a renovated gas station in Burlington, Vermont, USA, founded by childhood friends and dedicated activists Ben Cohen and Jerry Greenfield. In 2000 Ben & Jerry’s became a wholly-owned subsidiary of Unilever while maintaining an independent Board of Directors to provide leadership focused on preserving and expanding Ben & Jerry’s social mission, brand integrity, and product quality. Nowadays our products are distributed in 35 countries in supermarkets, grocery stores, convenience stores, franchise Ben & Jerry’s Scoop Shops and other venues.

At Ben & Jerry’s we have an inspiring ambition. We aim to pioneer our ‘linked prosperity business model’ to advance the global movement for social and economic justice while growing our sales. This translates into a high-paced growth environment where we bring our grassroots and activist spirit every day. That is how we remain a true values-led organization with a connected 3-part mission, which you will find reflected in your goals and aspirations:

Social mission: to initiate innovative ways to improve the quality of life locally, nationally and internationally

Product mission: to make and distribute the finest quality all natural and super premium ice-cream and euphoric concoctions

Economic mission: to operate the Company on a sustainable financial basis of profitable growth

Background & Purpose of the Job

The role of the Scoop Shop Experience Hospitality Host is to perform daily scoop shop responsibilities, while showcasing excellent customer service and living the Ben & Jerry’s 3-part mission daily. Your goal is to drive consumer loyalty and excellent guest experiences by providing fun, safe, clean, and high energy guest experiences in the scoop shop. The Scoop Shop Hospitality Host may also support other areas of the Hospitality business, including the gift and tour operations, to provide a seamless overall experience for our guests at the Waterbury Factory. The Scoop Shop Experience Hospitality Host will report to the Scoop Shop Experience Hospitality Manager.

Who You Are & What You’ll Do

Essential Functions & Responsibilities:

Perform daily scoop shop responsibilities, including register transactions, scooping ice cream, shop maintenance and upkeep, cleaning procedures and overseeing daily operations, including staff coverage and efficient operations.

Conduct in-store training and, with an added emphasis on ergonomics and safety for all work functions.

Maintain effective operations and communications for the department, including store & staff appearance, proper cash handling procedures, customer service, cleanliness, compliance with all safety and operating standards, merchandising and production of waffle cones, novelties, and baked goods.

Ensure that all opening and closing procedures are followed and executed.

Support daily and weekly financial reporting requirements established by the Shop Manager, to include daily sales and deposit reports, daily inventory logs, purchasing, paid out, vault balance, and monthly transfer logs as well as end of month inventory count and financial month closing process.

Assist in upkeeping shop inventory, store sales and inventory levels to ensure proper stock levels. Report financial progress of the daily operations.

Accountable for maintaining the accuracy of daily cashing in and out of all registers and cashiers, sales to cash reconciliation, and daily sales summary reports for their shift.

Collaborate with the Shop Manager in the implementation of the store marketing plan with an emphasis on marketing the store in the local community through innovative donations, catering, off premise opportunities, and special event programs.

Assist in the coordination and staffing of special events.

Work on special projects as assigned by the Retail Operations team. These may include but are not limited to spreadsheet tracking, presentations at staff meetings and staff memos.

Participate in first aid and emergency response for Hospitality operations, with the ability to serve as the onsite manager for all emergency situations. Actively support company safety goals by ensuring consistent safe work behaviors.

What You’ll Need To Succeed

1+ years’ experience working in a customer service, retail, tourism and/or food environment

Comfortability in high volume, fast paced food service or retail environment

Flexibility, patience, and sense of humor, friendly, outgoing, and self-motivated team player

Ability to handle stressful situations calmly and quickly

Highly professional, energetic, team-oriented individual with a positive “can –do” attitude and a strong commitment to outstanding customer service

Excellent communication, interpersonal and customer service skills

Strong organization, follow-through, and time management skills

Efficient initiative and detailed focus

Effective problem-solving ability

Experience in handling customer complaints and providing recovery

Autonomous, proactive and responsive disposition to anticipate and fulfill customer needs

Additional Information

Physical aspects of the job include: oversize merchandise handling, bulk containers of ice cream, supply orders, general cleaning and maintenance and standing for long periods of time

Flexible work hours including nights, weekends, and holidays

Ben & Jerry's
Location: Washington County,

Ben & Jerry’s

Ben & Jerry’s Homemade Inc., started in 1978 in a renovated gas station in Burlington, Vermont, USA, founded by childhood friends and dedicated activists Ben Cohen and Jerry Greenfield. In 2000 Ben & Jerry’s became a wholly-owned subsidiary of Unilever while maintaining an independent Board of Directors to provide leadership focused on preserving and expanding Ben & Jerry’s social mission, brand integrity, and product quality. Nowadays our products are distributed in 35 countries in supermarkets, grocery stores, convenience stores, franchise Ben & Jerry’s Scoop Shops and other venues.

At Ben & Jerry’s we have an inspiring ambition. We aim to pioneer our ‘linked prosperity business model’ to advance the global movement for social and economic justice while growing our sales to one billion € by 2020. This translates into a high-paced growth environment where we bring our grassroots and activist spirit every day. That is how we remain a true values-led organization with a connected 3-part mission, which you will find reflected in your goals and aspirations:

Social mission: to initiate innovative ways to improve the quality of life locally, nationally and internationally
Product mission: to make and distribute the finest quality all natural and super premium ice-cream and euphoric concoctions
Economic mission: to operate the Company on a sustainable financial basis of profitable growth

Background & Purpose of the Job

The role of the Tours Experience Hospitality Assistant Manager is to assist in managing efficient factory tour operations, while showcasing excellent customer service and living the Ben & Jerry’s 3-part mission daily.

Your goal will be to drive consumer loyalty and staff satisfaction by managing a fun, safe, clean, and high energy environment. You will also support and participate in all other areas of the Hospitality business, including the scoop and gift operations, to provide a seamless overall experience for our guests at the Waterbury Factory. The Tours Experience Hospitality Assistant Manager reports to the Tours Experience Hospitality Manager.


Who You Are & What You’ll Do


Essential Functions & Responsibilities:

Assist in supervising shop staff, ranging from 20 to 50 employees, with a strong emphasis on ensuring that the appropriate staff is available to service our fluctuating business needs including the additional summer staffing needs.

Assist the Store Manager in the hiring and orientation of staff. Provide support in preparation for weekly payroll. Conduct in-store training and, with an added emphasis on ergonomics and safety for all work functions.

Maintain effective operations and communications for the department, including store & staff appearance, proper cash handling procedures, customer service, cleanliness, compliance with all safety and operating standards, merchandising and production of waffle cones, novelties, and baked goods.

Ensure that all opening and closing procedures are followed and executed.

Support daily and weekly financial reporting requirements establish by the Shop Manager, to include daily sales and deposit reports, daily inventory logs, purchasing, paid out, vault balance, and monthly transfer logs as well as end of month inventory count and financial month closing process.

Assist the Shop Manager with overseeing shop inventory, store sales and inventory levels to ensure proper stock levels. Report financial progress of the daily operations.

Accountable for maintaining the accuracy of daily cashing in and out of all registers and cashiers, sales to cash reconciliation, and daily sales summary reports for their shift.

Collaborate with the Shop Manager in the implementation of the store -marketing plan with an emphasis on marketing the store in the local community through innovative donations, catering, off premise opportunities, and special event programs.

Manage the inventory ordering process which includes ordering, receiving, storage, and logging of all inventory items. Ensure all invoices are checked and discrepancies brought to the Shop Manager’s attention.

Assist in the coordination and staffing of special events.

Participate in store planning and development meetings with the General Manager, Store Managers, and attending other company meetings and activities to keep informed about the objectives of the Brand.

Work on special projects as assigned by the Retail Operations team. These may include but are not limited to spreadsheet tracking, presentations at staff meetings and staff memos.

Participate in first aid and emergency response for Hospitality operations, with the ability to serve as the onsite manager for all emergency situations. Actively support company safety goals by ensuring consistent safe work behaviors.

 

What You’ll Need To Succeed

3+ years’ experience supervising staff in a retail or food service environment

Experience in high volume, fast paced retail environment

Strong understanding of accounting and finances

Excellent communication, interpersonal and customer service skills

Strong organization, follow-through, and time management skill

Efficient initiative and detailed focus

Strong project management skills and problem-solving ability

Experience in handle customer complaints and providing recovery

Flexibility, patience, and sense of humor, friendly, outgoing, and self-motivated team plater

Ability to handle stressful situations calmly and quickly

Highly professional, energetic, team-oriented individual with a positive “can –do” attitude and a strong commitment to outstanding customer service

Autonomous, proactive and responsive disposition to anticipate and fulfill customer needs

Additional Information

Physical aspects of the job include: oversize merchandise handling, bulk containers of ice cream, supply orders, general cleaning and maintenance and standing for long periods of time

Flexible work hours including nights, weekends, and holidays

Vermont League of Cities and Towns
Location: Washington County,

The Vermont League of Cities and Towns seeks an organized, efficient, and computer-savvy administrative assistant who has demonstrated multi-tasking skills. This part time (23.5 hours per week) position performs a wide range of technical and administrative duties in support of underwriting, claims, and general administrative operations for the VLCT Property and Casualty Intermunicipal Fund (“VLCT PACIF” or “PACIF”) within the Risk Management Services (RMS) Department. This position reports to the Deputy Director, Underwriting and Loss Control or equivalent managerial/supervisory position within the Underwriting Division. This position has some remote work flexibility but will require time in the VLCT office.

Responsibilities include:
• Assisting the underwriting division with processing a wide range of transactions within the policy system.
• Serving as the backup person for certain claims data entry and related tasks.
• Providing clerical support to RMS managers and assist with clerical tasks related to the PACIF Board of Directors

Requirements:
• High school diploma
• General administrative support training and/or experience required
• Experience using Microsoft 365 applications including Outlook, Word, and Excel
• Knowledge of insurance principles and insurance work experience or training, particularly in underwriting, preferred
• Knowledge of local government operations desired

The Vermont League of Cities and Towns offers a competitive wage, a convenient downtown Montpelier location, a trusted reputation, and great colleagues! To review the full job description and apply, please visit www.vlct.org/careers

The application deadline is Friday, October 21. Resumes will be reviewed as they are received. Position open until filled. EOE.

Middlebury Natural Foods Co-op
Location: Addison County,
Are you ready to apply your finance skills in a fun, challenging and collaborative workplace that is committed to…
  • Healthy foods
  • A vibrant local economy
  • Environmental sustainability and energy efficiency
  • Co-operative democratic ownership

…and AMAZING Customer Service?

We are seeking an experienced Finance Coordinator who can effectively:

-perform biweekly payroll processing, reporting, and record keeping
-maintain departmental financial reports (i.e. sales, labor, quarterly inventory)
-support all aspects of accounts payable and accounts receivable
Required Qualifications
-solid communication, technology, and problem-solving skills
-proficiency in Quickbooks and Excel
-AA degree in business or accounting or equivalent
The ideal candidate for this position will work with all of the Co-op Departments, be open to input from others, and is endlessly flexible!
This position is full-time at 40 hours a week. Benefits include: 3+ weeks paid time off, group health insurance, optional dental and vision, generous store discount, profit-sharing bonus, retirement plan, and more.
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Attention Business Owners!

We often hear about the challenges that y'all face on a daily basis and we're interested in learning more! We've launched a BIPOC small business owner survey to understand what is working well for small businesses and what gaps exist. The data collected has the potential to impact local, regional and state-level activities and support for our community.

Tell us about your experience!

Thank you!