Rural LGBTQ+ Organization seeks Operations Director

Out in the Open
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Location: Remote, Windham County,
About the Job

Title: Operations Director 

Location: Brattleboro, Vermont | or remote for candidates based elsewhere in the Wabanaki Confederacy or Nipmuc Nation in the states of Vermont, New Hampshire, Maine, or Massachusetts.

Time: Full time 

Salary range: $50-55,000, dependent on experience.

Our Operations Director will be responsible for leading all internal parts of our work. This includes non-fundraising finance, logistics, staff coordination/communication systems, internal culture, office systems management, policies, staff team development and support, and more.

We’re looking for someone who can dream big while manifesting in reality. Ideally, someone who has existing operations knowledge and expertise and is also willing to research and try new ideas. We seek someone who can be a thought partner alongside our Executive Director (ED) in building the long-term future of Out in the Open while holding our organizational values central.

What You’ll Do

As Operations Director, you will support all staff in having sustainable work experiences. You will make the systems of our internal world run smoothly. You will ensure that our internal and community-facing culture, practices, and values remain aligned as we continue growing.

Specifically, you will lead in these areas:

  • Internal Culture and Strategic Development
    • Support and create meaningful & connected staff experiences.
    • In collaboration with the ED and according to our strategic plan, determine staff expansions and craft positions to meet organizational needs & dreams.
    • Research options and make recommendations for expanding employee benefits that both align with our available resources and will support OITO staff members to thrive.
    • Collaboratively revise internal policies to best align with organizational values and current best practice.
  • Office & Systems Management
    • Coordinate software, hardware, subscriptions, & insurance policies.
    • Ensure timely and accurate submission of all 501c3-related filings and compliance with all state and federal labor regulations.
    • Process biweekly payroll through our processor, Gusto.
    • Support accurate organization-wide recordkeeping.
    • Coordinate timely payment of all OITO bills and invoices.
    • Coordinate and communicate with all contractors.
  • Finance
    • In collaboration with the ED, development staff, and Board of Directors, support whole-organization efforts to financially sustain our work.
    • Manage and expand fiscal sponsorships; act as the primary point of contact for fiscal sponsees; receive and manage all invoices and needed receipts/records from sponsees.
    • Research and make recommendations for potential aligned fee for service and social enterprise options.
    • Day to day bookkeeping via QuickBooks.
    • Coordinate other finance operations including processing deposits, accounts payable, and reimbursements.
  • Other Related Duties as Assigned

Who You Are

This role requires someone who can both see and support all the details and logistics of a project as well as holding and supporting the people involved. Our ideal candidate will be meticulously organized, able to work independently, able to handle sensitive information with discretion, and able to work closely with our small staff team. Strong communication skills are a must. You are able to handle multiple co-occurring deadlines and to prioritize meeting competing needs. We are looking for someone who finds joy in their work, in collaborating closely, and who makes time to laugh.

We are looking for someone who has experience working with LGBTQIA+ people, preferably in a rural community, as well as an understanding of and commitment to (including their own continued growth) the movement building work, values, and mission of Out in the Open.

What Else You Should Know

In addition to a salary, the Operations Director will receive benefits including paid time off, paid sick time, a work from home stipend, and a wellness stipend or a monthly HSA contribution. Additional benefits may become available during the course of employment.

Extensive use of computer (provided by OITO) required, including use of Zoom, Google Suite, and other similar programs. Some evenings and weekends will be required. Will require occasional in-state and possible out-of-state travel. Depending on your location, regular travel to Brattleboro during warmer months will be likely. We are currently working primarily remotely and anticipate a return to in-person work as the COVID-19 pandemic allows.

To Apply

If while reading this you keep thinking “this sounds like me!” please send your resume and a cover letter describing why you think you’d be great at this job to

We’ll be interviewing candidates on a rolling basis and encourage you to apply as soon as possible.

Applications are strongly encouraged from Black people, Indigenous people, people of color, trans people, LGBQI+ people, and those with experience living in rural communities. OITO affords equal employment opportunity to all qualified persons.

Who We Are

Out in the Open connects rural LGBTQ people to build community, visibility, knowledge, and power. We are guided by strong organizational values such as celebrating resistance, anti-racism, joy, and knowing that rural can be queer. We believe that rural LGBTQ+ people have a critical role to play in the collective liberation of all people. More about us at

Employer's Approach to Diversity, Equity, & Belonging

Creating equity, working to dismantle white supremacy, and building belonging is constant work and a process of evolution for us organizationally and individually. We have been building a collective analysis among staff and board members by moving through the Just Practice Mixtape together, we have a flexible workplace for staff to care for themselves in the ways they need to, and we actively collaborate with white LGBTQ+-led and QTBIPOC-led organizations both nationally and locally. Our staff and board are multi-racial, cross-class groups of LGBTQ+ people.

Additionally, this Operations position is one way we're continuing to put resources towards building a strong internal culture and staff experience focused on equity and belonging.

Wage or Salary
$50-55,000 annually