Oversee our business process improvement work!

Vermont Department of Labor
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Location: Washington County,
About the Job

Come join a dynamic team of professionals who are working to serve all Vermont jobseekers and employers through a more inclusive, customer-focused model. Join our efforts to maximize the use of federal programs to identify opportunities across the Workforce Development Division to improve business processes with the goal of improving performance and quality of services.


This position designs, develops and implements improved work processes that are aligned with federal, state, and divisional goals to deliver improved organizational performance. Responsibilities include acting as technical and analytical lead in all process improvement activities including business process re-engineering/quality methods and tools; evaluation of current state and design of future state processes to achieve goals and streamline activities. Translates regulatory requirements into recommended policies and practices and oversees implementation of new systems and practices aimed at efficiency.

Employer's Approach to Diversity, Equity, & Belonging

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

Wage or Salary
State paygrade 27. See the classified bargaining unit pay plan here: https://humanresources.vermont.gov/compensation/pay-charts.