The Vermont Department of Labor is seeking a highly motivated, innovative, and experienced project manager to join the operations team in the Business Office. As a Business Project Manager, the successful candidate will be responsible for managing a variety of department-wide planning and process improvement initiatives. Projects may be short-term, long-term, or ongoing. An example of a short-term project is the revision of an internal administrative procedure. An example of a long-term project is working with division leaders to set up and maintain systems for tracking performance metrics related to the Department’s strategic plan. An example of an ongoing project is acting as the DocuSign administrator, ensuring the Department is using the platform to increase the automation/efficiency of business processes.
The Business Project Manager will:
- Independently track and facilitate/manage all required action steps to ensure timely completion.
- Analyze current process, research state and federal requirements, recommend improvements and work with Department leaders to draft new administrative practices and procedures.
- Engage and involve affiliated Department staff and partners, tracking their progress and providing them the support they need to successfully implement their part of the project. Encourage collaboration and feedback.
- Seek out diverse perspectives and encourage creative and innovative solutions.
- Consider equity and access implications for those who will be impacted by the changes.
- Look for department-wide resource gaps and make recommendations for training, identify partnership development, and other creative solutions.
- Coordinate department-wide training and development efforts needed to ensure successful implementation of new or revised business processes. Training may also be focused on knowledge or skills needed to meet the Department’s strategic planning goals and objectives. Monitor and track training completions using the state’s LMS or other tracking system.
- Provide guidance and support to members of the Department’s senior team who are implementing the performance and business process changes within their Divisions.
- Substantial expertise and experience managing multiple projects from beginning to end, including problem solving and getting through or around the inevitable roadblocks with minimal supervision or direction.
- Significant experience in continuous improvement and large-system change management.
- Strong skills and experience in process analysis and data driven decision making.
- Ability to identify inequities in processes and implement solutions that ensure equity and access. Knowledge of equity and trauma informed practices is a bonus.
- Ability to develop solutions that satisfy stakeholders with different, often conflicting experiences and concerns.
- Ability to express ideas clearly and concisely in oral and written form. Experience conducting interactive training is a bonus.
- Ability to establish and maintain effective and respectful working relationships with others.
- Strong organizational skills and the ability to work independently to meet deadlines and achieve goals.
- Skilled in and experience with Microsoft 365 products, specifically Word, SharePoint, Teams, OneDrive, Outlook, and Excel. Experience setting up automation functions is a bonus.
Vermont Department of Labor is actively participating in and following the direction of the State Office of Racial Equity, including, but not limited to taking the steps needed to make sure our programs and policies are accessible to and inclusive of marginalized Vermonters. This position sits in an office where equity and access are utmost important to the work that we do.