Office Manager

Employer:
Resonant Link
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Location: Chittenden County,
About the Job

Resonant Link is transforming the charging experience across industries and leading the movement to electrify work, logistics, transportation, and patient care. Our mission is to provide fast, safe, and reliable wireless power to help people, businesses, and the planet thrive, and more specifically, to:

  1. Power fleets while they work: enable material handling equipment like forklifts and robots to achieve 24/7 uptime. Resonant Link envisions a future where wireless chargers are integrated into the stops that already exist during fleet operation (think pick stations for robots or loading docks for forklifts), saving time, saving money, and protecting the planet through smaller batteries, smaller fleets, and more efficient power distribution and energy storage.
  2. Eliminate drivelines and risky battery replacement surgeries, forever: eliminate unnecessary surgeries, enable new therapies, and elevate existing treatments with the world’s smallest, fastest, patient friendly wireless chargers for implantable medical devices like neurostimulators, pumps, and pacemakers.

As Resonant Link’s on-site Office Manager, you will be responsible for creating a frictionless work experience in our Burlington headquarters, as well as our hub locations in Zurich and Boston, helping ensure that the entire team (whether working in the office or remotely) is working in safe, accessible, and functional workspaces and have access to what they need to work efficiently. Learn more about our team and culture here

On an average day, you’ll…

  • Manage the day-to-day operations in our Burlington headquarters, as well as serve as the primary workplace experience liaison for team members in other hubs (Boston & Zurich).
  • Serve as the primary contact for physical workplace needs for employees in all locations, and support overall business continuity, including facilities, maintenance, inventory, vendors, visitors, safety, security, and office operations.
  • Lead logistics and coordination of small and large scale in-person events and gatherings (ie. off-sites, on-site customer visits, ), including safety and security, travel and accommodations, inventory/supplies, and space configuration.
  • Provide administrative support to People & Business Operations departments, including maintaining updated documentation, managing state entity and compliance workflows, creating and maintaining physical inventory and IT asset databases, provisioning and managing software licenses, and supporting with basic expense management and tracking
  • Ensure new hires have access to equipment, supplies, and spaces to work productively and efficiently, in collaboration with the People team.
  • Manage the planning and execution of facility-related projects, including construction, renovation, and relocation.
  • Manage vendor and building management relationships, including contracts, service level agreements, and billing. Maintain budget and process invoices and expenses.
  • Manage, maintain, and improve office policies around security and emergency action planning; manage key cards and office security systems. Take the lead role when responding to building and facility alarms.
  • Collaborate with cross-functional teams to ensure the workplace environment is safe, secure, and equitable.

Requirements

  • This is a full-time, on-site role at our Burlington, VT headquarters.
  • Prior office and facilities management experience preferred

Who We Are Looking For:

  • You are organized, process oriented, and enjoy solving administrative challenges to scale our internal operations so staff can thrive, regardless of where they’re working from.
  • You are a collaborative, respectful, and honest team member – you understand the impact of your work on other projects and people, and you know together is always better!
  • You operate with empathy, integrity, and a growth mindset, viewing mistakes and challenges as learning opportunities and building upon your successes. You challenge yourself to continuously grow and improve.
  • You are a creative problem solver, taking initiative to own and solve problems with a mindset of continuous improvement – ensuring bigger picture issues are addressed, not just the problem at hand.
  • You are able to think several steps ahead to mitigate downstream risks, and are not afraid of asking questions to proactively identify and solve issues or broaden your understanding.
  • You are adept at working in a distributed, dynamic environment, and feel comfortable navigating change and ambiguity.

Benefits

  • Competitive salary and generous stock options
  • Paid holidays (including a week off at new year) and an unlimited vacation policy
  • Fully covered medical, dental, and vision premiums for employees
  • 401(k) retirement benefit
  • Generous paid parental and family leave
  • Learning/career development investment in your professional and personal growth
  • Company outings & team retreats

Even if you don’t meet every requirement, if you see yourself contributing to our team, we encourage you to apply!

Employer's Approach to Diversity, Equity, & Belonging

Critical to living out our “Together is Better” value, we aim to apply a diversity, equity, inclusion, and belonging focused lens to all parts of our work. As a company, this means developing a comprehensive and on-going strategy that focuses on our organizational work (building inclusive systems, processes, and policies), interpersonal work (how team members interact and collaborate), and individual work (how individual team members can further their own learning and development around DEIB). We put this into practice in a number of ways, including maintaining structured hiring processes with competency based rubrics, utilizing a pre-set compensation philosophy, as well as a transparent performance management process and career growth roadmap. We also invest heavily in our team’s on-going training and development. Our strategy continues to evolve with the team/company’s growth, and we’re consistently evaluating our progress through a variety of metrics, including team engagement survey data, promotion data, and hiring and onboarding data.

Wage or Salary
$48,300-$53,400