This position is responsible for providing program management and coordination for the Multicultural Youth Program (MYP). The MYP Manger will have knowledge of community resources and other Spectrum programs in order to support and train outreach workers and interns, to make appropriate referrals, and will actively cultivate relationships with other community stakeholders. The manager will recruit, hire, train, and supervise program staff. They will be supervised by and work with the Clinical Director and be involved in program development, data collections and evaluation and grant activity. Overall program development and activities will be guided by evidence/research based interventions specific to the population being served. The MYP Manager, along with the outreach workers, will represent Spectrum in community forums addressing service and resource needs of multicultural at-risk youth.
Essential Duties
- Supervise program staff, interns and volunteers
- Recruit, screen and hire all new staff
- Develop and provide program specific training for staff and volunteers
- Provide agency and community resources orientation and training
- Oversee and facilitate weekly/monthly schedules
- Participate in supervision and program development with Clinical Director drawing on evidence based interventions with target population
- Provide direct services to youth, which may include community out-reach; co-facilitating life skills groups and service projects; conducting mental health/substance abuse screening; crisis intervention; problem-solving; educating youth about resources and making referrals
- Development and implement program policy and procedures consistent with the Agency
- Develop and maintain all program records including logs, client records, and any other agency documentation that maybe required.
- Maintain state and federal reports and monthly data if relevant
- Grant oversight which includes ensuring that grant deliverables are integrated into programming, data collection, and reporting
- Develop and deliver community presentations related to the Spectrum Multicultural Youth Program and other Spectrum services
- Participate in other relevant meetings such as team meetings; and trainings as needed and approved by Clinical Director
Knowledge & Skills Required
- Master’s Degree in social work or counseling preferred or Bachelor’s degree plus relevant experience
- required. Minimum three years experience in social work or counseling field and supervisory
- experience preferred.
- Must be knowledgeable about issues facing target population (e.g., information specific to cultural groups identified as being at-risk, homelessness, HIV/AIDS, substance abuse, mental health problems, family conflict, physical health issues, criminality, etc.) or be willing to learn
- Must also be knowledgeable about and/or have experience with language and interpretation services relevant to identified target populations
- Ability to provide leadership to staff engendering trust and teamwork while also setting limits and boundaries. Model professional conduct in and out of work environment
- Ability to engage, build trust and rapport with youth
- Knowledge of and commitment to adhere to professional and agency policy and procedure
- The ability to work independently and to participate as an effective team member. Strong communication skills (verbal and written) to relate to youth, business community, helping professionals, government officials and community leaders clearly and effectively in a variety of ways and settings including the abilities to make presentations, utilize various media and creatively reach out and engage target populations
- Knowledge of local and state-wide services and resources
- Commitment to the value of diversity with respect to culture, race, ethnicity, gender identity, age, socio-economic level, sexual orientation and religion
- This position may include transporting clients. A valid driver’s license, reliable car, and comprehensive insurance may be required
- Bi-lingual, multi-lingual in English and language of identified target population or ability to identify and navigate language differences through use of interpreter services
- Excellent written, verbal, listening and problem-solving communication skills
- Experience with crisis intervention desired
- Knowledge and understanding of adolescent development
- Ability to work a flexible schedule
- Knowledge of community resources related to employment and area businesses desirable
- The ability to ask for assistance, support and training, and to solicit, accept and utilize feedback
- The ability to work independently and to participate as an effective team member
- The ability to set effective limits with self and others
- Valid driver’s license and a reliable vehicle
- The ability to adapt personally, professionally and programmatically with a client population and the ever changing needs of the agency and community environment
- Knowledge of and adherence to professional and agency code of ethics
Work Environment
The above duties will be carried out in a variety of settings including on-site, street settings, various community meeting settings, schools, and public gatherings.
Spectrum’s Diversity Commitment
Youth and adults of all social and cultural identities; including race, religion, ethnicity, class, sexual orientation, gender, gender expression, age, country of origin, immigration status, and mobility; should be treated with respect, dignity, and equity.
Spectrum Youth and Family Services is committed to creating and maintaining an environment and community that:
•is free from racism, sexism, homophobia, transphobia, and all forms of injustice and inequity;
•is free from the weight of hate, discrimination, and fear;
•is uncompromised in physical and emotional safety; and
•fosters and practices civil and respectful dialogue.