Marketing, Education, & Membership Manager

Middlebury Natural Foods Co-op
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Location: Addison County,
About the Job

Middlebury Natural Foods Co-op has been committed to our values of sustainable business practice, growing the local foods movement and supporting our community for over 45 years. Our ideal candidate will also be committed to these goals and help us achieve them. Last year we contributed over $180,000 in donations to our local food shelves, non-profits, and discounts to low-income shoppers. We also exceeded 35% of sales from local Vermont products from over 400 Vermont Producers, that’s a record 8.5 million dollars. We are thrilled to contribute to our local economy.

The Leader of Marketing, Education and Member Services reports to the General Manager and works closely with the management team to support our amazing community and members in an ever-changing landscape. Our leadership expectations include a commitment to diversity, equity, inclusion, while valuing integrity, flexibility, continuous learning and superior interpersonal skills.

As a leader, you are instrumental to our entire organization. You are passionate about cooperative principles and values and the key person for community engagement. In this role, your duties will involve overseeing all facets of marketing and consumer relations; providing consumer information on topics relevant to members; promoting the success of the cooperative model through education and outreach. You will be responsible for developing and implementing a strategic external consumer engagement and marketing relations program that tells the story of Middlebury Natural Foods Co-op and helps to build awareness in our community, amongst member-owners, staff and the public. Collaborate closely with operations team to create branding standards, ad advertising, in-store demos and events. Oversee and coordinate all of member services including our website, community donations, advertising and consumer education.

You are in this role because you are looking for a challenge with a dynamic community. You are passionate about going above and beyond to offer stellar customer service and creatively embrace change.

To lead our Marketing, Education, and Membership Department, we want you to have:

  • Excellent listening, communication, and organizational skills
  • Strong leadership and community building skills
  • 5 years of marketing planning experience
  • Experience supervising a team
  • Knowledgeable about new approaches to and developments in digital marketing
  • Working knowledge of Adobe Creative Suite, EMMA, and WordPress

Our benefits package includes group health insurance, optional vision and dental insurance, flexible spending account, 3+ weeks of paid time off, paid holidays, profit sharing bonus, 401k, life insurance, paid parental leave, co-op membership, employment assistance program, and more.

Starting salary is $70,000 – 80,000 depending on experience.

To learn more about our amazing community, you may want to explore this link:

If you would love to work in a unique organization with devoted staff, learn more and apply on our website Please attach a resume and letter of interest.

Employer's Approach to Diversity, Equity, & Belonging

We believe everyone has a part in creating a just and equal society. For our business that means working to refine our policies and practices to remove potential for bias, and creating an inclusive environment for all staff and customers.
Co-op staff are attending monthly small groups, building skills to support our store as a safe and respectful space where all are welcome. Here they practice various scenarios that could happen in the store and have an opportunity to talk about their experiences.
At the Co-op there are multiple options for feedback from staff, including options for anonymity. From this feedback we have made a number of changes including, but not limited to:
• -raising wages
• -increased social justice training
• -changes on signage to be more inclusive
• -addressed vendors' actions that don't support our commitment to social justice
• -monthly focus groups with management and staff
We want to take actionable steps in our commitment to social justice, we are continuing to work on our plan and create ways we can hold ourselves accountable.

Wage or Salary
$70,000 - 80,000 a year depending on experience