This part time position coordinates referrals and intakes for the Housing program, Riverstone Counseling, Youth Development Program, and the Compass program. It requires the coordination of a variety of services revolving around a youth’s access to programs and supporting the youth to be successful. Communicating progress to multiple service providers in a timely manner is essential to the position. This position includes procedural and documentation of all incoming referrals. The ability to multitask, be flexible, maintain attention to detail, and complete paperwork in a timely manner. This is a part time non-exempt position which consists of 20 hour per week and pays $20.00 per hour.
- Provide intake for the Housing, Riverstone, Youth Development and Compass Programs
- Receive and upload referrals
- Create youth profile in electronic health record system
- Communicate with original referral contact
- Screen for appropriateness for each program
- Support and work with youth to complete all necessary intake paperwork
- Assess youth’s needs with a team of providers
- Communicate with each program per referrals
- Develop detailed overview of each referral
- Schedule, organize and facilitate meetings with each program.
- Attend all program staff meetings
- Monitor & communicate progress related to the referrals and waitlists
- Maintain youth files and databases, including HMIS, in an accurate and timely manner
- Provide procedural and documentation training to new staff
- Act as a community resource regarding referrals and placements for youth
- Be knowledgeable about all Spectrum Programs available
- Make appropriate referral based on client’s needs.
- Participate in weekly supervision
- Compile and deliver data for grant reporting as assigned by supervisor
- Contribute to the overall improvement and quality of the programs work environment, and in all service coordination and work with residents
Knowledge and Skills Required
- Bachelor’s degree with three years direct case management or equivalent work experience
- Knowledge and understanding of adolescent development and at-risk youth including mental health and substance abuse issues; trauma; attachment issues; complex family dynamics; developmental challenges
- The ability to work independently but also as an effective team member
- Commitment to the value of diversity including gender, race, age, socio-economic level, sexual orientation, and religion.
- Adhere to professional & agency Code of Ethics as well as agency policies & procedures
- Valid driver’s license
This position will require flexibility in weekly schedule and will require travel
Youth and adults of all social and cultural identities; including race, religion, ethnicity, class, sexual orientation, gender, gender expression, age, country of origin, immigration status, and mobility; should be treated with respect, dignity, and equity.