Intake Coordinator – Youth and Young Adults

Youth Services
Share this post:
Location: Windham County,
About the Job

Are you ready for an amazing opportunity to join an innovative agency and make positive change in your community? 


Position Title:  Youth and Young Adult Intake Coordinator


Who is Youth Services?

Youth Services has been a highly-respected part of the Windham County of Vermont community since 1972. Our mission: working together to build resilience and be a catalyst for change. Youth Services is a supportive, creative, dynamic workplace.


How will I make a difference?

The Youth and Young Adult Intake Coordinator plays a key role in Youth Services’ mission to support youth and families to thrive in their communities. This position is housed within the Youth Programs department and works closely with other youth and young adult case managers, clinical services, and community partners to provide collaborative, comprehensive services.  

This position serves as the central intake coordinator for the Youth Programs department, screening and coordinating new intake and referrals from various points of entry and providing brief services.  The YYA Intake Coordinator also develops and coordinates skill building and support groups for youth and young adults and their families; cultivates and maintains relationships with community and regional partners; and supports a small caseload of young adult clients as needed.


Responsibilities Overview:

Intake and group coordination: 

  • Serve as the first point of contact for all people seeking services through referrals or the Youth Services Hotline during business hours
  • Screen individuals and families seeking services to determine eligibility, need, risk and identify brief service goals
  • Assure all eligible individuals and families have been assessed for Coordinated Entry
  • Maintain waitlist of persons seeking services and those who’ve completed intake, as needed
  • Coordinate prosocial youth, young adult and/or family skill building groups


Brief support and stabilization services:

  • Provide access and referral to basic needs resources 
  • Provide interim eviction prevention and other short-term housing stabilization
  • Support persons receiving services in procuring essential documentation such as identification, homelessness verification, etc.


Intra and inter-agency collaboration:

  • Attend and contribute to regular meetings with community service providers 
  • Participate in building a team culture of collaboration and shared ownership within Youth Programs
  • Support team goals and collaborative problem-solving

Can I see myself here?

We have found that our staff at Youth Services succeed when they:

  • Think systemically
  • Value feedback 
  • Are highly organized
  • Are passionate about justice and believe that everyone deserves to have their needs met
  • Value collaboration that comes from working on a team 
  • Are tenacious problem-solvers 
  • Have a sense of humor and find creative ways to implement ideas
  • Can change priorities quickly


Additional Information

Applicants should ideally have the following skills:

  • Experience with collaborative service delivery that values family and youth voice and input in all facets of service
  • Ability to think on the fly with creativity, self-reflection and groundedness
  • Skilled at crisis intervention work; able to respond with intention
  • Commitment to service provision that is centered in a deep-held belief that youth and families fare best when they stay together until the youth is ready to transition to independent living
  • Able to build relationships with young people, families and community partners that are rooted in empathy and mutual accountability
  • Understands that systems-change needs to be rooted in both pragmatism and idealism


How can I be considered for the position?

You can be considered for this position if you meet the following qualifications:

  • This position requires a BA/BS OR equivalent amount of education, training, work experience and/or lived experience
  • One year of experience working with adolescents and young adults.
  • This is a field position and frequent travel is required, including client transport. Reliable transportation and comprehensive insurance is required. 


To Apply: Send resume and cover letter to by Sept. 22, 2023. We will be reviewing applications on a rolling basis.

This position is full-time at 37.5 hours per week.

Compensation: $20/hr and comprehensive benefits.

Youth Services works in partnership with United Nurses & Allied Professionals, Local 5050, and this position is included in the collective bargaining agreement.

Employer's Approach to Diversity, Equity, & Belonging

Youth Services is committed to diversity, equity, and inclusion. We strongly encourage people of color, people with disabilities, LGBTQIA+ applicants, and people from other underrepresented groups to apply, recognizing and respecting those diverse perspectives and experiences are valuable to our team and essential to our public service.

Wage or Salary