Help Vermonters With Their Taxes

Vermont Department of Taxes
Share this post:
Location: Orange County,
About the Job

There has never been a better time to bring your values and talents to the collaborative team at the Vermont Department of Taxes. The rewarding work we do supports this brave little state and helps shape its future. We work with proven, dynamic technologies to fund initiatives that preserve the environment, build vibrant communities, strengthen families, and so much more. Discover new opportunities, learn new skills, and solve problems with our dedicated and supportive team.

Do you enjoy helping others solve problems? Do you want your workday to be meaningful and have a real, positive impact? This Tax Compliance Officer position might be a great job for you! The Tax Department is seeing a clear and careful communicator to join our collections team. You will help taxpayers get back on track, ensure they understand their tax obligations and develop a plan best suited to their unique financial situation.

This position offers professional development opportunities, a career ladder, as well as generous medical, leave, and retirement benefits. Starting annual salary is negotiable based on qualifications and ranges from $46,363.20 – $62,691.20.

About the Compliance Division
The Compliance Division is a close-knit team that works to supervise the equitable and appropriate payment of Vermont taxes. Our work reduces problems of delinquency and tax underpayment through early intervention and educational assistance, to ensure that taxpayers are compliant with the law. We work. Our Division consists of field and desk auditors, as well as collections staff. In general, our teams work from home four days per week, and work in office one day per week.

Our Department embraces the benefits of telework and most employees are eligible to telework up to four days per week. Telework requires approval and must be in accordance with Department and State of Vermont policies.

Who May Apply
This position, Tax Compliance Officer II (Job Requisition #38884), is open to all State employees and external applicants.

Please Note: This position is being recruited at multiple levels. If you would like to be considered for more than one level, you MUST apply to the specific Job Requisition.

Level II: Job Requisition #38884
Level III: Job Requisition #38691
Level IV: Job Requisition #38901

If you would like more information about this position, please contact Steven Martel at
Resumes will not be accepted via e-mail. You must apply online to be considered.

VERMONT DEPARTMENT OF TAXES (VDT) BACKGROUND CHECKS: This position will primarily support the Department of Taxes. Candidates must agree to be fingerprinted and pass a background check to be eligible for this position, which will involve access to sensitive federal tax information. Background checks are required by the Internal Revenue Service and are authorized under Vermont law. 3 V.S.A. § 241. In accordance with VDT Standard Operating Procedure 2018-01, Background Investigations, Vermont and national criminal record checks will be conducted on all candidates. Candidates will have the right to withdraw their application before fingerprinting or a background check is conducted.

Environmental Factors
Duties are performed primarily in a standard office setting. Workload is consistently heavy with constant need for prompt and accurate decision making. Duties involve sensitive, sometimes controversial subject which may lead to emotional and adversarial situations. Incumbents must be able to function independently in a confrontational, even hostile environment, must be able to prioritize their own workload and multi-task effectively. Duties are highly confidential in nature. Occasional travel may require use of state vehicle or private means of transportation.

Minimum Qualifications
Two (2) years or more of experience in collection of debts, adjustment of claims, determination of financial responsibility, handling accounts receivable, negotiating, or investigation of financial background.


Three (3) years of more of experience in tax preparation or relatable customer service experience.

Total Compensation
As a State employee you are offered a great career opportunity, but it’s more than a paycheck. The State’s total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:
– 80% State paid medical premium
– Dental Plan at no cost for employees and their families
– Flexible Spending healthcare and childcare reimbursement accounts
– Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
– Work/Life balance: 11 paid holidays each year and a generous leave plan; many jobs also allow for a flexible schedule
– Low cost group life insurance
– Tuition Reimbursement
– Incentive-based Wellness Program
– Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer
The State of Vermont celebrates diversity and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

Employer's Approach to Diversity, Equity, & Belonging

The State of Vermont is strongly committed to non-discrimination and equal opportunity in all employment actions without regard to race, color, religion, ancestry, national origin, place of birth, age, gender, sexual orientation, gender identification, or disabling condition.

We believe it is important to have a diverse workforce that reflects the populations we serve. We define diversity very broadly: A diverse workforce reflects all segments of society and incorporates new ideas and a variety of work and leadership styles. The varied experiences and perspectives of our employees helps us provide the best services to Vermonters and visitors alike.

We are committed to fostering an inclusive culture. Feeling respected and appreciated for who you are and feeling a level of supportive energy and commitment from others so that you can do your best work – that’s what matters to us.

Wage or Salary
$46,363.20 - $62,691.20