Family Shelter- Service Coordinator

Upper Valley Haven
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Location: Windsor County,
About the Job

The Upper Valley Haven provides temporary shelter, supportive housing, food, and problem solving to those in need. We are a hardworking, vibrant, and agile team that navigates a complex environment of service within a culture of cooperation. We seek connection and resolve to stand together during challenges and acknowledge each other’s value. We validate feelings, honor differences, and celebrate victories. We strive to support the well-being and the personal and professional growth of our team members.


At the Haven, we invest in our team by providing outstanding benefits, cultivating a culture focused on their well-being and personal and professional growth, and offering opportunities to be involved in shaping the organization.



We are seeking open-minded, strengths-based candidates who have experience working collaboratively with community partners, have strong relationship skills, and are invested in working with children and families who have experienced trauma. This position is in our Byrne Family Shelter which provides temporary emergency housing for up to 8 families. In this role, you will build trusting relationships and help our clients access resources to obtain and/or sustain permanent housing and support them in achieving their goals.



Our benefits package includes medical, dental, vision, paid holidays, generous paid time off, life insurance, and a matching 403(b) retirement plan. We invest in the growth and development of our staff with a role-based, funded learning and development plan. Staff are encouraged to participate in staff-led committees to identify and advance organizational initiatives. And, we are a dog-friendly workplace.



This is a full-time, Monday to Friday position and the salary range is $42,700 to $55,300 depending on education and experience.  Some evening hours may be required.



Critical to the success of this position are:

  • Strong advocacy and crisis-management skills
  • Authenticity, resiliency, and flexibility
  • Able to work both independently and in collaboration with co-workers and community partners
  • Empathetic, creative, and takes a strengths-based approach to building relationships and solving problems
  • Knowledge of family systems and child development and trauma


Qualified applicants will have a BA or MA in Human Services/Social Work and have experience with family systems and knowledge of child development and childhood trauma. This full-time position will receive supervision from a Licensed Clinician.



Employer's Approach to Diversity, Equity, & Belonging

The Upper Valley Haven is proud to be an Equal Opportunity Employer. We are committed to creating a diverse workplace environment that is welcoming and safe for all. All applicants will receive consideration for employment without regard to race, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local laws. We are committed to compliance with all fair employment practices regarding citizenship and immigration status. 

Wage or Salary
$42,700 - $55,300