Executive Staff Assistant

Employer:
State of Vermont - Human Rights Commission
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Location: Washington County,
About the Job

The primary responsibility of this position is to receive, analyze and respond to inquiries regarding potential complaints of discrimination. Duties also include traditional administrative support staff duties and other duties as assigned by the Executive Director.

Major responsibilities include:

  • Case Management
  • Receiving and processing intake calls and inquiries by mail and email, and maintaining electronic intake logs.
  • Analyzing and applying fact patterns supplied by potential complainants, making an initial determination as to whether each inquiry is within the VHRC’s jurisdiction, and drafting discrimination complaints for review and approval by the Commission’s Executive Director.
  • Sending correspondence to parties.
  • Managing electronic case files and maintaining a record of all cases at the HRC.

 

Office Management

  • Serving as the administrative assistant to the Executive Director
  • Answering the main telephone line, answering emails, and providing information and referral services as necessary.
  • Providing administrative support for monthly Commission meetings by preparing materials and overseeing scheduling with parties and attorneys.
  • Serving as vendor liaison and processing invoices for payment.
  • Publishing news and updates to the VHRC’s public website.
  • Managing the day-to-day logistics of running a small office including procuring office supplies and other materials, maintaining equipment, trouble-shooting technology issues and other duties as necessary and as assigned.

Duties are performed primarily at the HRC office in Montpelier with some flexibility for hybrid work. In and out of state travel is occasionally required for training and outreach. Incumbents must be adaptable, able to multi-task, handle difficult callers with compassion and work within tight time-limits.

 

Knowledge, Skills, and Abilities

  • Sound analytical skills and the ability to learn the fundamentals of the laws enforced by the VHRC.
  • Strong and effective writing skills, especially email.
  • Excellent organizational skills and time management.
  • Strong interpersonal skills and an ability to manage conflict.
  • Ability to multi-task while paying great attention to detail.
  • Proficient computer skills including Microsoft Office (Word, Excel, Sharepoint, etc.), Adobe, and other commonly used software programs.
  • Ability to maintain confidentiality of case materials as required by state law.
  • Ability to work well both autonomously and as a team member in a small office setting.

 

Compensation
This is a full-time exempt State of Vermont position with a starting salary of $54,000 to $57,000 depending on experience. The position is eligible for State of Vermont employee health insurance, retirement and other benefits, and includes a generous paid leave package for Human Rights Commission employees.

 

Minimum Requirements
Associate’s degree or higher.

OR

Three (3) years of demonstrated relevant experience.

 

Preferred Qualifications
Experience working with diverse populations and individuals from historically marginalized communities
Cultural awareness and sensitivity
Understanding of trauma-informed practices
Interest and/or education in equity and social justice work

Employer's Approach to Diversity, Equity, & Belonging

The Mission of the Vermont Human Rights Commission is to promote full civil and human rights. All staff members are actively engaged in DEB work individually and as a team with all-staff professional development. Several staff members and the Director serve on committees and working groups within State government that address DEB.

Wage or Salary
Starting Salary is 54,000-57,000 depending on experience with full benefits through the State of Vermont and a generous leave package for HRC employees.