Director of Student Accounts

Saint Michael's College
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Location: Chittenden County,
About the Job

The Office of Student Financial Services at Saint Michael’s College invites applications for the Director of Student Accounts (Bursar) position. The Director leads the critical function of tuition billing and collection with a deep commitment to providing exemplary customer service experiences for students and families. This position reports to the Executive Director of Student Financial Services and collaborates with the Financial Aid team, Registrar, Finance and Enrollment to design and manage a billing and collection cycle that is effective and timely, while maintaining compliance with federal and state regulations, internal policies, and accounting practices and procedures. 


Responsibilities include, but are not limited to:

  • Builds and strengthens a strong student accounts function within the Office of Student Financial Services, serving as the campus leader in this area, cultivating the staff and establishing effective business processes and procedures that optimize use of systems to support efficiency and accuracy 
  • Partners with students and families—for all student populations—as they explore opportunities to finance a Saint Michael’s education 
  • Prepares bills, ensuring accuracy, by collaborating with campus offices—Financial Aid, Registrar, Residence Life, Dining Services, International Education, Information Technology, etc.—to ensure accurate tuition, fees, housing, meal plan, and other charges 
  • Manages the processing of tuition payments in a timely manner, and when needed manages the process to collect non-paid balances, including managing partnership with Collections Agency   
  • Ensures that students understand their financial obligations; coordinates communications to new and returning students regarding cost changes (tuition, fees, etc), payment plans, tuition insurance, etc., assists at Admission events, works with Marketing and Communication to find new ways to present information clearly, and oversees Financial Responsibility Agreements 
  • Produces and distributes 1098-T statements. Conducts all related federal reporting 


For the full job description, click here. 


Our lived experience impacts how we self-assess our skills, experience, and qualifications. In particular, data and statistics have shown that candidates who are BIPOC, LGBTQ+, women, people from working-class backgrounds, people with disabilities, and others with minoritized and marginalized identities may not apply to jobs when they do not believe they meet 100% of the requirements and expected responsibilities listed in the job descriptions. Some responsibilities and skills are teachable and can be learned on the job. If you can imagine yourself in this position, bringing value to our students and community and meeting most of what we are looking for, please apply.  


Benefits include health, dental, vision, employer-paid life and disability insurance, voluntary life, critical illness and accident insurance options, parental leave, flexible spending accounts (healthcare and dependent care), 401(k), generous paid time off, paid holidays, employee and dependent tuition benefits, employee and family assistance program, well-being programs and opportunities, discounted gym membership, paid volunteer time, use of the athletic facilities and the library, and countless opportunities to attend presentations, lectures, and other campus activities. 



Applicants must have the following: 

  • Bachelor’s or Associate degree in accounting or finance or equivalent combination of education and experience related to accounting or management 
  • Minimum of 5+ years of experience in student accounts/financial services/receivables, ideally in higher education, but other industries, like healthcare, will be considered 
  • Direct Bursar experience is preferred 
  • Knowledge and understanding of federal cash management regulations, FERPA, HEA, GLB and other applicable privacy and data security regulations, and accounting principles and practices 
  • Supervising, coaching, and developing staff experience ideal 
  • Able to use technology to streamline processes, improve accuracy, and increase efficiency 


An offer of employment will be contingent upon the successful completion of a credit record and background check. 


Application Instructions: 


Please be prepared to attach the following documents after clicking on Apply Now button:

  • Resume 
  • A cover letter that includes a statement articulating your skills and experiences in providing an inclusive customer service experience and accessible instructions and information to students and families 


For full consideration, please submit application materials by June 28, 2023. Position remains open until filled. 


For a complete job description, benefits information, and to apply online, please visit: 


Employer's Approach to Diversity, Equity, & Belonging

Saint Michael's College delivers a world-class education in a beautiful Vermont setting. Our close community allows students to form strong and enduring relationships with one another and with accomplished faculty and staff, providing an ideal learning environment where they have the space and support to challenge themselves and their peers. A fully residential college located minutes from Burlington, Saint Michael's offers an unparalleled mix of academic, spiritual, cultural, service, and wilderness experiences.

Saint Michael's is among the elite ranks of only 286 colleges and universities nationwide allowed to host a Phi Beta Kappa national honor society chapter on campus and is ranked 3rd in Best Colleges in Vermont by Niche, a popular college ranking website. In 2022, Saint Michael’s was once again named by The Princeton Review as one of the Best 388 Colleges, one of the Best Green Colleges, and one of the Best Northeastern Colleges. Situated next to Lake Champlain and the Green Mountains, nearby Burlington, Vermont, consistently ranks as one of the best places in America to live. This includes America's 10 Great Places to Live (Kiplinger's), Top 10 Cities for Outdoor Recreation (Outside Magazine), Top 10 Small Cities for State of Well-Being (Gallup-Healthways), Top 10 Tech Hubs in the U.S. (Forbes), Top 5 Healthiest Places for Women in America (Self Magazine), Top 10 Greenest Cities in America, and Top Public Square in America (USA Today). It was also recently named a “climate haven” and ranked in the 10 Best Places in America to Live for Climate Resilience.

At the heart of our Edmundite Catholic mission is a belief that experiencing new perspectives, cultures, traditions, and ideas helps us become fuller, more compassionate people. As a Catholic higher education institution with a social justice mission, we are called to be even more intentionally inclusive, celebrating the complexity and individuality that each person brings to our community. Each of us at Saint Michael's carries an obligation to ensure all students, faculty, and staff encounter a welcoming, supportive, and inclusive environment.

Building a culture of inclusion is an ongoing and evolving journey. We are continually striving to ensure our processes, policies, and behaviors support and encourage diversity, meeting the needs of all individuals, especially those from historically underrepresented and marginalized groups. Saint Michael's College's vision of inclusion and diversity embraces not only racial and ethnic identities but also gender, age, religion, language, ability/disability, sexual orientation, socioeconomic status, military service, geographic origin, and first-generation/multi-generation college experiences.

Saint Michael's College is committed to a policy of equal employment opportunity, in compliance with applicable provisions of state and federal law that prohibit discrimination in employment on the basis of race, color, sex, gender identity, age, ancestry, national origin, place of birth, religion, sexual orientation, veteran or military service status, HIV-positive test result status, genetic information, disability, or any other legally protected characteristic, as such characteristics and prohibitions are defined by applicable law. The College will not rely inappropriately on such characteristics, or upon related stereotypes or biases, in making employment-related decisions. Also, unless doing so would result in an undue hardship or otherwise would not be required by applicable law, the College will make reasonable accommodations for qualified individuals with known disabilities, as well as any employee who is limited in their ability to perform the functions of their job because of pregnancy, childbirth or a medical condition related to pregnancy or childbirth.

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