The Enrollment Division at Saint Michael’s College is seeking a new team member who is committed to providing caring customer service. The Administrative Specialist will be trained to work with prospective students, current students, and their families as they navigate the processes of applying to college and financing their education. The successful candidate will be a highly motivated, organized, friendly team player with excellent interpersonal skills and the ability to manage the front desk operations while maintaining the highest level of confidentiality. This is a full-time, year-round position.
Some responsibilities include:
- Conducts data entry with high degree of accuracy and promptness
- Manages Student Financial Services email inbox with high level of customer service, accuracy, and promptness
- Responds to telephone calls promptly and courteously
- Runs data imports requiring verification, consolidation of records, and duplicate record management
- Prepares mailings, admission decision letters, and financial aid communications in a timely and accurate manner
- Oversees incoming physical mail, processes physical checks, and distributes/processes other electronic and physical mail received (verification documents, appeal forms, insurance waivers)
- Engages with students and visitors by greeting, welcoming, and directing them appropriately
This position will require regular work hours, as well as occasional evening, weekend, and holiday times.
For the full job description, please click here.
Benefits include health, dental, vision, employer-paid life and disability insurance, voluntary life, critical illness and accident insurance options, parental leave, flexible spending accounts (healthcare and dependent care), 401(k), generous paid time off, paid holidays, employee and dependent tuition benefits, employee assistance program, well-being programs and opportunities, discounted gym membership, paid volunteer time, use of the athletic facilities and the library, and countless opportunities to attend presentations, lectures, and other campus activities.
Applicants must have the following:
- High school diploma with a combination of post-secondary education, work experience, or specialized training
- Previous experience in data entry and customer service is a strong plus
- Familiarity with Microsoft Office products
An offer of employment will be contingent upon the successful completion of a background check.
Please be prepared to attach the following documents after clicking on Apply Now button:
- Cover letter including a statement about your experience and approaches to creating a welcoming and inclusive customer service experience for prospective and current students and families of diverse backgrounds and identities. Saint Michael’s College is committed to diversity, equity, and inclusion, and every member of the Enrollment Division has an important role to play in that commitment
Review of applications will begin on September 5, 2022, and continue until the position is filled.
For a complete job description, benefits information, and to apply online, please visit: https://egqw.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_13/job/1137/?utm_medium=jobshare
Saint Michael's College delivers a compelling, world-class education in a beautiful Vermont setting. Our connected community allows students to form close relationships with each other and accomplished faculty and staff members, providing an ideal learning environment where they have the space and support to challenge themselves and their peers. As a fully residential college located minutes from Burlington, one of the country's top-rated college towns, Saint Michael's offers an unparalleled mix of academic, spiritual, cultural, service and wilderness experiences. Saint Michael's is among the elite ranks of only 286 colleges and universities nationwide allowed to host a Phi Beta Kappa national honor society chapter on campus, one of only 20 national Catholic colleges, and one of four in New England. Saint Michael's College was ranked 3rd in Best Colleges in Vermont and No. 59 in the Best Catholic Colleges rankings by Niche, a popular college ranking website. Saint Michael's was also named 120th in Best Liberal Arts College and No. 136 in the Best Small Colleges. The College is included in the Princeton Review's Best 385 Colleges, earning a spot on the Green College Honor Roll for demonstrating a strong commitment to sustainability and on their list of Best Northeastern Colleges for its academic offerings, campus infrastructure, activities, and career preparation. Saint Michael's was also named in the 2018 The Princeton Review book "Colleges That Pay You Back: The 200 Schools That Give You the Best Bang for Your Tuition Buck." Surrounded by the beautiful Green Mountains and Lake Champlain, and only 3.5 hours from Boston and 1.5 hours from Montreal, the area offers abundant recreational and cultural opportunities. To learn more, visit smcvt.edu
At the heart of our Edmundite Catholic mission is a belief that experiencing new perspectives, cultures, traditions and ideas helps us become fuller, more compassionate people. As a Catholic higher education institution with a social justice mission, we are called to be even more intentionally inclusive, celebrating the complexity and individuality that each person brings to our community. Each of us at Saint Michael's carries an obligation to ensure all students, faculty and staff encounter a welcoming, supportive, and inclusive environment.
Building a culture of inclusion is an ongoing and evolving journey. We are continually striving to ensure our processes, policies and behaviors support and encourage diversity, meeting the needs of all individuals, especially those from historically underrepresented and marginalized groups. Saint Michael's College's vision of inclusion and diversity embraces not only racial and ethnic identities, but also gender, age, religion, language, ability/disability, sexual orientation, socioeconomic status, military service, geographic origin, and first-generation/multi-generation college experiences.
Saint Michael's College is committed to a policy of equal employment opportunity, in compliance with applicable provisions of state and federal law that prohibit discrimination in employment on the basis of race, color, sex, gender identity, age, ancestry, national origin, place of birth, religion, sexual orientation, veteran or military service status, HIV-positive test result status, genetic information, disability, or any other legally protected characteristic, as such characteristics and prohibitions are defined by applicable law. The College will not rely inappropriately on such characteristics, or upon related stereotypes or biases, in making employment-related decisions. Also, unless doing so would result in an undue hardship or otherwise would not be required by applicable law, the College will make reasonable accommodations for qualified individuals with known disabilities, as well as any employee who is limited in their ability to perform the functions of their job because of pregnancy, childbirth or a medical condition related to pregnancy or childbirth.